Debit cards mailed to customers have a new self-service phone number for activation or PIN changes: (800) 290-7893. This self-service line supports both English and Spanish prompts.
Please note, even if the card you received in the mail has a different phone number on the back, the self-service number you need to call for card activation or PIN changes is (800) 290-7893. International callers may dial (206) 624-7998.
MONEY TIPS
Choosing Your Banking Partner in Kansas City and Beyond
Kansas City has options—make sure your bank is the right one. From mobile tools to community connection, here’s how to find a financial partner that works for you.
Payments Don’t Move Without People: How Backpack and OMBX Build With a People-First Mindset
Banking as a Service is more than just payment processing and risk management. It’s about true collaboration, a financial partner that gets it, and clear and honest communication.
How to Spot and Avoid Digital Financial Scams
Learn how to protect your money and identity from digital scams. Spot the red flags, avoid common traps and follow expert tips for banking safer online.